ALITALIA AGENCY DEBIT MEMO (ADM) POLICY

Alitalia would like to inform you of the following policy updates pertaining to the Agency Debit Memo (ADM) Policy as per IATA resolutions 850m, 818 and 832.

The following update applies to auditing of tickets issued on/after June 1, 2016:

1. The administrative fee, identifiable as MF-Malpractice Fee, will be $25.00 for each ADM.

This update is an amendment to the previous ADM policy already issued by Alitalia on July 1, 2014.

Additional Resources 
Travel agents in the U.S. may use the e-mail addresses below for any questions or forwarding of relevant supporting or additional information for ADM disputes via ARC Memo Manager.

For Travel Agents in the U.S.
Reservations: BookingControlUS@alitalia.it
Ticket Issuance: AZUSrevenueintegrity@alitalia.it
For further information and to view full ADM policy, please click here.